Doormax products are warranted against manufacturing defects for a period of 1 year from installation. Extended warranties are also available with maintenance agreements in place.
Doormax - Operable Walls
Warranty & Maintenance
About the service
We stand behind the quality of our products with a comprehensive warranty that protects your investment.
Our commitment extends beyond installation, offering proactive and on-demand maintenance services to ensure your operable walls and partitions remain in perfect working order. We provide routine inspections and expert repairs to extend the lifespan of your system, ensuring continued performance and peace of mind.
Why choose us
We provide high-quality, customizable operable walls and partitions to help you create flexible, functional spaces. Our expertise ensures a seamless process from consultation to installation, delivering solutions that perfectly match your vision and needs.
01
Comprehensive Warranty Coverage
We stand behind the quality of our products with a robust warranty that covers materials and workmanship, giving you peace of mind and protecting your investment.
02
Scheduled Preventative Maintenance
Our service includes optional scheduled maintenance checks to keep your systems in optimal condition, preventing potential issues and extending their lifespan.
03
On-Demand Repair Services
Should any issues arise, our responsive support team is available to provide timely and effective repair services, minimizing downtime and restoring full functionality.
04
Expert Replacement Parts
We supply and install genuine, high-quality replacement parts to ensure that any repairs or maintenance work maintains the integrity and performance of your original system.
Subservices
- Comprehensive Warranty Coverage: We provide an industry-leading warranty that covers both parts and labor, ensuring your investment is protected and giving you confidence in the long-term reliability of our products.
- Scheduled Preventative Maintenance:Our service includes the option for regular, scheduled maintenance visits by our expert technicians to inspect, lubricate, and fine-tune your systems, proactively preventing potential issues and ensuring their longevity.
- Responsive On-Demand Repair Service: Our dedicated support team is ready to assist with any issues that may arise. We offer fast and reliable repair services to address problems promptly and minimize any disruption to your operations.
- Genuine Parts & Components: Any repairs or replacements are performed using genuine manufacturer parts, ensuring the integrity and high performance of your system are maintained to the highest standard.
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What kind of warranty does Doormax offer?
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What is the Timing and Lead Times?Most projects can be manufactured in less than 6 weeks, some take longer than this is due to configurations, finishes and the size of the job so please review your timeline in detail with your Doormax project manager so we can ensure that expectations are clearly understood by all.
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What are the types of panel options & finishes?Panel options can vary from product to product and may be available in either solid or glass or a combination of both. Solid panels come in various fabrics and finishes that are either supplied by the manufacturer or can be customized. Customer-own-material (COM) will still need to be approved by the manufacturer.
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How much do operable walls cost?The cost of operable walls varies depending on width, height, finishes, and other factors. Contact us for a quote.
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Who does the installation?Operable walls and partition systems sold by Doormax are installed by our experienced installers.
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What is the lifespan of an operable wall?The lifespan of an operable wall will depend on the frequency of usage. Properly maintained operable walls can last up to 35 years.
Specialized in operable walls and partition systems, we transform spaces with flexible, customizable solutions for efficient use and enhanced aesthetics
Contact Info
- New Zealand & Australia Wide
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NZ: +64 9 951 2116
Mobile: +64 21 0200 0192 -
New Zealand Sales:
sales@doormax.co.nz
Australia Sales:
sales@dormax.com.au - Week Days: 08:00 to 18:00 Saturday & Sunday: Closed
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